sandata mobile connect user guide

5. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. English, Burmese, Hmong, Karen, Russian, Somali, Spanish, Updated 11/3/2020: English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese, Hmong, Karen, Russian, Spanish, English, Burmese, Hmong, Karen, Russian, Somali, Spanish, Wisconsin EVV Customer Care CMS Mandate January 1, 2020 The application allows a user to verify the start and end of a visit without requiring the use of the client’s home telephone. 2. Use Sandata Mobile Connect and Telephonic Visit Verification. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. The system will store the last 24 passwords used and not allow them to be Run Daily and Date Range Reports. HC Plus User Manual The Scheduling and Compliance system 1-1 Rev 11.5 The contents of this manual and related documentation are proprietary to Sandata Technologies, Inc. and cannot be copied or otherwise reproduced or disclosed to any third party. Sandata Mobile Connect (SMC) allows an employee to start and end a visit without requiring the use of the client’s home phone. Sandata Mobile Connect App Guide for Employees: Written instructions for using the Sandata Mobile Connect app during a visit: Updated 11/3/2020: English, Burmese, Hmong, Karen, Russian, Spanish. 3. 4. Each section will give you an overview of the Archer features, systematic instructions, and descriptions of field information where applicable. For Santrax Payer Management users, registration ID = "3-" followed by your account number. Tap the App store on your phone. Caregiver Guide – Mobile Application Fact Sheet – June 2020 . Tap Sandata Mobile Connect. Jump to navigation And be ready for the: Soft Launch October through December 31, 2019. Answer: Passwords are set to expire after 90 days for both the EVV portal and Sandata Mobile Connect (MVV) application. Otherwise, employees should be trained to use telephonic visit verification. 1. ), Using a fixed device to check in and out during a visit, Video 1: Fixed Visit Verification Call Process, Using any phone to call in Fixed Visit Verification visit information after a visit (2:35 minutes), Electronic Visit Verification (EVV): Training Workers. MVV is the primary and preferred method of calling in and out for client visits. F��So ]�q! Sandata Mobile Connect Manual New User App Download Instructions Moving Existing Staff from MVV to SMC Guide SMC Transition Tracking Sheet Sandata Mobile Connect Transition Checklist Call Processing for Consecutive Services Guide . The following training videos will guide users through the Sandata Mobile Connect (SMC) application. Important Reminder: Password must be at least 8 characters and contain … 516 0 obj <>stream Support Available to Customers in Early Stages of EVV Mandate Going into Effect; Solana, a Sandata Solution, Bolstered by Support to Reach I/DD Providers Across the Nation; Tap the Search bar at the top of the screen. Category: Mobile GPS Visit Verification Home » Mobile GPS Visit Verification. Passwords for the EVV Portal and Sandata Mobile Connect (MVV) Application Question: What are the password rules? Sandata Mobile Connect is a mobile application installed on a smart phone . Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. first time, you will need to. An employee can start a visit using SMC and complete the visit using TVV and vice versa, if required. Purpose . Title: Provider Public and Secure Web Portals Wi-Fi, if available) in order to download the mobile app for Android or Apple. • Know the … SMC is the primary and preferred method of calling in and out for client visits. If you do not have a Wi-Fi connection, data charges may apply. It is solely for use in %%EOF Tap Sandata Mobile Connect. Please click here to give us your input about these new devices. Do not tap ‘Sandata MVV’. !�V^ •Can be used in a Caregiver “ring Your Own Device”model or in a full-service mobile device management program that includes devices, data plans, provisioning and support. Log back into Sandata Mobile Connect (SMC). ), Sample Call Reference Guide - Group Visits, A sample of the written guide to checking in and out for group visits included in the provider agency's welcome kit (Workers should be given the provider-agency specific Call Reference Guides from the welcome kit email. Explain the purpose and basic functionality of mobile visit verification using Sandata Mobile Connect (SMC) and Telephonic Visit Verification (TVV). the Sandata Mobile Connect Application. agency provider’s assigned Sandata. Use Data Entry to add and modify employees. Mobile Verification- a game changer for capturing home care visit data. Mobile Visit Verification (MVV) allows an employee to begin and end a visit without requiring Electronic Visit Verification (EVV) / Sandata - CO Sandata and CR Mobile Checklist Usage Agreement: You are accessing this information system using your unique credentials, and the sharing of credentials is strictly prohibited. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. No Show Exception Handling Guide October 2020 EVV Implementation October 2020 RI EOHHS SMC SMC Transition Checklist Sandata SMC - New User Download Guide SMC Transition Tracking Sheet Sandata Mobile Connect Manual Version 5 Moving Existing Staff from MVV to SMC. • For Sandata Telephony and Sandata Fixed Visit Verification, the employee will select the account #) • Username: employee’s email address. Use the Security module to create and modify users. • For the Sandata Mobile Connect application, the employee selects as many tasks as appropriate based on the Task Description column in the below table. Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. The system will store the last 24 passwords used and not allow them to be Sandata Mobile Connect (SMC) Sandata’s Mobile Visit Verification application, formally known as MVV in Phase 1. Use the combination of resources that makes the most sense for your provider agency’s and the workers’ needs. According to EOHHS, providers that are already using the MVV application have been upgraded to the SMC application as of July 2020. Provide employees with appropriate devices – If the agency is planning to use mobile visit verification using Sandata Mobile Connect, the agency will want to ensure its employees have access to a smart device. Title: Provider Public and Secure Web Portals 4. h��e�u�_��(Q�XN`)��-v�(�h��3�1��i�I��D�S�֭Vլys�:��qWG�˧�Իs��y7��T��w� �wEW�1�ά�桿�|��V��滦k��z��q�y�jz��3ϩ��R; 3. ��U�Y��Ye8��*�Ty�D��q=�k�w�*�2��uk�ݼ%�]5��yr�Ƥ��fI��6犽QdA�t6��R��n�_�~U��)�(g��3�l�=��~�TPc�t�{;sv^��眹J��>T�j�Y��Sg�-�ΔCJ�4hկ'��\)̈T�d��T�s"��{E(+�w=52�W�KF��v=�u�OT��׎��b3j��B��ݒ��#?��X��Ѵ. 3. Hours: Monday-Friday '��LzG��w��߽��7_��/��߽~�ū��o��^'~��՛?��ۗo_��˻��_|t��\�+��^�y��g��|��_��?��7o��o>��}��/~��u��=}�{~��|��ן��]��/^~��W�?��ۻ�ǋ�_�e?��x�/^~��>�ů��՟/?k��;��W��/^i��!i�g��?�z�ћ�/��i��ǋO޾��?��s��_��LߢI|��e��o߾��cx�{��_�y�/k��]�K?�k*�E�x�2�/�y�-�1�Ⓩ��o��O��_Y��z��?|��o^~�bO拏?�K��'��s�o��o�� Additional languages for written materials can be requested via email. PowerPoint 7: Telephonic Visit Verification, P-02752 MVV application have been upgraded to the Sandata Mobile Connect (SMC) application which is available on the Google Play or Apple Store. ��Ut��?Hl$��H�t��s�JCֻ�lJC��_Ζ�RZ�X��nn�{��宖��ȗz�+��:�G��|��xM�PW4�n�g��Kջh֢��^/��*��z��M�fkR��]�V��Yt缴Ѯ��G�0�;)ydB3�%��ub&��S:5JM@B�t�e-]�S}9��l~��"1P��oIU_R��k��[��̚��ZL��`t��}2P��t��z��O��G��J��4�\%��/|�L��.��q^�L�t��믾S�u/:ɐ��?-��K��5WY"��I�|�� d]�y�� Y57Y�'-Y�YsӮYs�%��됈��2�YsS��D��oθZ�,�Ȳ�l�w�׬��]�2�>.S�u�y�C«o�zN�k��4w٦[c��RR�9M��I�?�'@�^�~�*2��U��k�܏O�'�D�-�p 0�)�%I� ��^��Z�t�r�W�αNJ�5ݴuѵ{�x�\�3'�7|�X��>�0��_��0}Uם�_sʺm��'��"��m^�X��G�8y��N�^Z�G#~�M�kg��}��ߥ��t��U��y:ޡo8c��.�뿚�Vʵ"��m��SsҴ��j+"�wU��9� Please reach out to your Account Manager for assistance. • For Sandata Telephony and Sandata Fixed Visit Verification, the employee will select the Answer: Passwords are set to expire after 90 days for both the EVV portal and Sandata Mobile Connect (MVV) application. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. EVV: Starting a Group Visit in Sandata Connect. 7:00 a.m. - 6:00 p.m. CT. Sign up to receive email notices about Electronic Visit Verification, whenever this page is updated. 5. EVV: Starting and Completing Visits in Sandata Connect. •Additional Sandata Mobile Connect capabilities include task collection and verification and participant verification of the visit. All… Do not tap ‘Sandata MVV’. 4/14/2020 PA-DHS Sandata EVV Training - Supplemental Materials Page 5 Supported Languages For Sandata Mobile Connect (SMC) and Telephony Phone Line Supported Languages Display Order English 1 Spanish 2 Portuguese 3 Egyptian Arabic 4 Mandarin Chinese 5 Russian 6 French 7 Nepali 8 Hindi 9 Vietnamese 10 Swahili 11 Somali 12 Serbian 13 Most workers will not need to review all the resources. Tap the Sandata MVV icon to launch the Mobile Visit Verification (MVV) Application. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. ‎Download apps by Sandata Technologies, including Sandata Mobile Connect and Sandata MVV. View the training videos in the order listed: SMC First Time Login • Use the Visit Maintenance module to manage, correct visit exceptions and add manual visit, as necessary. Logging in for the first time: Check your inbox for an email from . enter the following data. The Archer User Guide contains detailed information about using Archer for Windows. These resources can also be used as review and reference materials. Please reach out to your Account Manager for assistance. 833-931-2035vdxc.contactevv@wisconsin.gov elements: • Company ID: 2-Sandata account #. endstream endobj 456 0 obj <>/Metadata 10 0 R/Pages 453 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 482 0 R>> endobj 457 0 obj <>/MediaBox[0 0 540 720]/Parent 453 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 458 0 obj <>stream Sandata Mobile Connect. This guide is for caregivers using the Sandata Mobile Connect (SMC) mobile application, used by provider agencies utilizing the State EVV Solution. HC Plus User Manual The Scheduling and Compliance system 1-1 Rev 11.5 The contents of this manual and related documentation are proprietary to Sandata Technologies, Inc. and cannot be copied or otherwise reproduced or disclosed to any third party. Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. Sandata Mobile Connect works in both a connected and disconnected mode, ensuring that a visit can always be captured and verified regardless of whether cellular or Wi-Fi connectivity … Navigate DHS Sandata EVV. The Sandata Mobile Connect app requires a connection to the internet via … Refer to Training Workers for Electronic Visit Verification for training plan suggestions. Click on “Forgot Password?” at the bottom. • Password: the temporary password. Train the workers who will use EVV to check in and out for visits. Use the Dashboard module to view real‐time exceptions. h�bbd```b``f ��@$� i�,�&��X6��a, �7�� ɸ��>b��Uj��F;�"&`2D��R? (always the number 2, a dash and the. Sandata EVV Sandata’s Electronic Visit Verification System. 0 ‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. PowerPoint 7: Telephonic Visit Verification, P-02752 2. Caregiver Guide – Mobile Application Set Up Fact Sheet - June 2020 . For each selected task, the employee will specify if it was completed or refused by the client. Mobile Visit Verification (MVV) allows an employee to begin and end a visit without requiring the use of the Telephonic Visit Verification (TVV). Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. Administrator use to view employee information on the Sandata EVV Portal: English, Burmese, Hmong, Karen, Spanish. Enter and confirm your new password and then tap RESET. The table of contents will help you find specific information. Signal Strength Sandata MVV will notify you on log in if your signal strength is weak. Log In to Sandata MVV 1. 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