While some independent agents provide high-quality service, the majority of them do not. Sign up today and get a free card reader! For security purposes, you will be We don’t approve of early termination fees in general, but this kind of clause could potentially cost you much more than the industry average of $300 – $500 for an ETF. For account numbers starting with: 9305, 4765, 5185, 5353: (800) 941-6557 . BBB Business Profiles are subject to change at any time. Welcome to OpenEdge. The phone numbers for Progress Technical are: United States is +1 781-280-4999. Saturday: 6:30 am - 3:00 pm Pacific time. No credit card required. XCharge gets our expert seal of approval. The installation program runs. We love XCharge's predictable pricing and excellent service. Be careful with this company. It gets worse. First, pricing is customized to each merchant. Monday - Friday: 5:00 am - 5:00 pm Pacific time. XCharge is known for indust… Home » Merchant Account Reviews » XCharge Review. Fortunately, not all these fees will apply to every merchant. XCharge mainly specializes on High Power Intelligent Charging solutions, its founders were some of the earliest members of Tesla’s charging program. OpenEdge Inc. | 852 followers on LinkedIn. BBB Business Profiles generally cover a three-year reporting period. 3. As club members issued chargebacks this company withdrew additional funds from my bank essentially forcing me to pay twice as they made off with the original funds. We are very sorry to hear you felt you had a negative experience with our company and would like to provide some additional insights to hopefully help clear up some of your concerns. Disclaimer: Merchant Maverick aims to provide accurate and up-to-date information to assist you in your research. It’s always a little sad when software is left to die on the vine, and that’s what appears to have happened to XCharge. The merchant accounts that come bundled with XCharge’s gateway have lengthy contract terms and a liquidated damages clause if you try to close your account early. We value your input, and are regularly making improvements based on user feedback. If you cancel during the first year of your contract, it could potentially cost you over $1000. While 24/7 telephone support should theoretically lead to excellent customer service, it doesn’t always work out that way in actual practice. 2578 W 600 N. Lindon, UT 84042-1227. http://www.openedgepayment.com. Customer Engagement Suite A fully integrated offering of customer-centric solutions designed to power a seamless, consistent experience across all channels of communication. In other words, you’re on the hook for all 36 months’ worth of fees the moment you sign your contract, whether you keep your account open for that long or not. Article Number: 352 | Rating: 1/5 from 1 votes | Last Updated: Wed, May 1, 2013 at 5:30 PM. Sunday: Emergency Voicemail Support for merchants unable to transact. For immediate assistance, Entrust has Customer Service Centers available to serve customers in the Americas, EMEA, and Asia Pacific regions. If you’ve had a positive experience with XCharge, please be sure to leave a review in the Comments section below. Responses are not provided or commissioned by the vendor or bank advertiser. Easily find PPP/SBA loans alongside other financing options. Without the direct input of an in-house sales team, customer service tends to suffer. Select option 1 at the 1 st prompt and then option 2 at the 2 nd prompt. (888) 427-2260. To access the XCharge Client Setup window, choose File , then Setup . As the integrated payments division of Global Payments, OpenEdge is driving innovation in software applications – adapting, scaling and simplifying how payments are processed. Offerings include the following: Like many providers, XCharge doesn’t disclose any pricing information on its website. Organization Name: K & T Work and western wear. The inclusion of a liquidated damages clause in their contracts is a big strike against XCharge, and it’s enough to automatically put them in our “do not recommend” category. We hope this information is helpful, and would be willing to discuss if that makes sense. *Our preferred processors use fully transparent Interchange-plus pricing. We occasionally send out emails with special offers. Given that Microsoft ended support for Vista back in 2012 (extended support ends in early 2017), it’s a pretty clear indication that no further updates are planned and that the product is gradually being phased out. The company’s primary product is XCharge, a virtual terminal that can be used in conjunction with its XWeb payment gateway. OpenEdge, however, has a Support page that lists telephone and email options for contacting the company. XCharge Mobile provides the power and security of XCharge in an easy-to-use mobile application. PLEASE DOWNLOAD OPENEDGE MOBILE INSTEAD. Double-click on the application EXE. 4. Fattmerchant is one of our top picks for credit card processing! These 7 Great Solutions Can Solve Your Store’s Woes. Today I was told by OpenEdge credit card processors that the rate they agreed to charge me in October 2017 … Donorbox is a versatile, feature-rich, and easy-to-use donation management system that can help you attract more recurring donors. XCharge is our current featured vendor in this category. However, the Merchant Application we obtained states that the contract runs for a period of three years, with an automatic renewal clause that will renew it for successive one- year terms thereafter.

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